Terms & Conditions
These terms apply to all organizing services provided by Tidy Remedy Organizing. By booking a session, you agree to these terms.
Booking
Sessions are confirmed upon receipt of a deposit (if applicable) or written confirmation of your booking. A free discovery call is available before booking.
Cancellations and no‑shows
Please provide at least 48 hours' notice to reschedule or cancel a session. Cancellations with less than 48 hours' notice, or no‑shows, may be subject to a fee equal to one hour of your service rate.
Payment
Payment is due at the end of each session unless otherwise agreed in writing. E‑transfer is currently accepted.
Scope of service
We provide organizing, decluttering, and system‑building support. We do not provide cleaning, moving, disposal, or trades services (for example, electrical, plumbing, or repairs). If needed, you are responsible for arranging third‑party services.
Your decisions and responsibility
All decisions about keeping, donating, selling, or discarding items are yours. Nothing will be removed without your explicit consent. You are responsible for arranging the final removal or donation of items unless otherwise agreed.
Safety for you and your household
You agree to provide a safe working environment, including disclosing any known hazards (for example, structural issues, pests, smoke, or health concerns) and securing pets or other risks before a session begins. If at any time the space or behaviour in the home feels unsafe or significantly different from what was described, Tidy Remedy Organizing may pause or end the session at its discretion; any applicable fees for time already booked or worked may still apply. We also work to ensure your family's safety by using tools and products with care, keeping walkways as clear as reasonably possible during a session, and following any household safety instructions you share with us.
Liability
We take reasonable care when working in your home. However, we are not responsible for pre‑existing damage, for items that break due to age or wear, or for loss or damage where reasonable care has been taken. To the maximum extent permitted by law, any liability is limited to the fees you have paid to Tidy Remedy Organizing for the session(s) in question.
Student discount
The 25% student discount applies to in‑home and virtual sessions. Proof of current enrolment is required at booking and may be requested again before or during service. The discount cannot be combined with other offers.
Changes to terms
These terms may be updated at any time. The current version is always available in the website footer and applies to new bookings from the date it is posted.
Governing law
These terms are governed by the laws of the Province of Ontario and the laws of Canada that apply in Ontario.